The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Velona Needlecraft to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Velona Needlecraft shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    22435 La Palma Ave #A
    Yorba Linda, CA 92887

    Delivery shall be deemed to have been made by You to Velona Needlecraft five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Velona Needlecraft
    22435 La Palma Ave #A
    Yorba Linda, CA 92887

    Copyright © 2009-2017 Velona Needlecraft. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2017 Velona Needlecraft. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Velona Needlecraft. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Velona Needlecraft or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Velona Needlecraft and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Velona Needlecraft believes that customer conduct violates applicable law or is harmful to the interests of Velona Needlecraft and its subsidiaries.



  • Privacy Policy
  • Introduction: Velona Needlecraft ("we", "us" or "our") is a retail yarn and needlecraft shop located in Orange County, California. We own the VELONA.NET Internet domain, and we have a web site accessible at http://www.velona.net. We have prepared this Internet Privacy Policy statement to demonstrate our firm commitment to our customers' privacy, and to tell you about our information collection practices for our web site. We are the sole owner of the information collected on our web site. We do not sell, share, rent or release this information to other parties*. We contract with GODADDY.COM for web site, email and database hosting services. GODADDY.COM may, on our behalf, collect the information described in this policy about visits to our web site. Effective Date: This privacy policy has officially been in effect since July 1, 2010. Automatic Information Collected from Web Site Visits: Visitors are never required to provide any personal information to view our web site. We automatically collect non-personal, non-identifiable information from visits to our web site. This information includes visitors' IP numbers, browser versions, pages viewed, and pages used to link to our site. We use this information to analyze our visitors' demographics, interests and browsing behaviors. Some of our web pages may use Internet cookies. Cookies are small pieces of information that our web site saves to your computer's hard drive, to remember your preferences and make our web site more useful to you. You can configure your web browser to accept, deny and delete cookies. Although the use of cookies is a standard Internet practice, visitors are not required to use cookies to view our web site. Email Mailing List: We maintain an Email Mailing List for the purpose of announcing new products, special offers and other information to the list's subscribers. No purchase is necessary to subscribe to the list. All subscribers must "opt-in" using the subscription form on our web site. Any email submitted via the subscription form will receive an automated email message containing 1) a random serial number, 2) a message that someone requested the email address be subscribed to our list, and 3) that the receiver of our email message must reply to it in order to complete the subscription request. The email address will be subscribed to the list only if the random serial number is emailed back to us at the specified email address. This method assures that no email address is subscribed to our list without expressed confirmation ("opt-in") from a receiver of the email address. Email addresses that customers provide to us while making purchases or inquires are not automatically added to our email mailing list. Customers must expressly request to be added to the list, or complete the subscription process described in the preceding paragraph. We do not buy, rent or use third-party email mailing lists. We do not sell, share, rent or release our email mailing list to other parties*. Please note that our Email Mailing List is not a broadcast or discussion list. Email message sent to the list are NOT forwarded to others on the list. Unsolicited Commercial Bulk Email Messages ("Spam"): We do NOT send bulk unsolicited email messages ("spam"), nor do we buy, rent or use third-party email mailing lists. Frankly, we want nothing to do with spam. All emails sent by us are in response to inquiries, requests or received messages, or from our Email Mailing List described above. All email addresses provided to us by customers or web site visitors, will not be sold, shared, rented or released to other parties*. Note: In the past, some of our email addresses were forged on bulk unsolicited email messages, making it appear that the emails originated from us. Forging a "from" or "reply-to" address on an email message is as easy as forging a return address on a postcard or letter. If you receive a suspected forged email purporting to be from us, please forward it to us so we can investigate and pursue possible damages or enforcement action. Information You Give Us When Making Purchases or Inquires: We receive and may store information you provide to us when you place an order, inquire about our products or services, send us an email, or call us. Due to the nature of online and mail-order purchasing of tangible merchandise, providing personally identifiable information to us is required for you make purchases and for us to deliver those purchases to you. The information also allows us to properly account for income, expenses, and to determine sales and use tax obligations to the State of California and other jurisdictions. This information may include your name, your mailing, billing and delivery addresses, your email address, your telephone number, your credit card number, and the products or services you purchased or inquired about. The information may include information you provide about other people, such as people to whom you instruct us to send your purchases. Opt Out of Data Sharing: It is not necessary to "opt out" of data sharing because we do not sell, share, rent or release our email mailing list or any customer information to third parties*. Data Security: We employ reasonable, multi-level security precautions and technologies to protect and secure the information we collect, both online and offline. Links to Other Web Sites: Our web site has links to other web sites. Each of these sites has its own Privacy Policy. We are not responsible for the privacy practices of other web sites. The fact that our web site has a link to another web site does not imply that we endorse or guarantee products or services offered by the other web site. Children Using Our Web Site: Although we carry products for children, no areas of our web site are directed at children. We will never knowingly collect any personal information about children under the age of 13. If we receive information that we collected personal information about a child under the age of 13, that information will be immediately deleted from our systems. Changes to Privacy Policy: We may occasionally change our Internet Privacy Policy. If we do, we will post changes to our web site. Changes take effect immediately. Questions: If you have any questions about our Internet Privacy Policy, please send an email to: privacy@velona.com. * Exceptions: We may release information in compliance with a Court order or as required by law. We may also release information if it relates to any tort or criminal act against us including, but not limited to, fraud, theft, threats or harassment.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Velona Needlecraft makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Velona Needlecraft SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Velona Needlecraft BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Velona Needlecraft.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Velona Needlecraft is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Velona Needlecraft.

    The inclusion of material on this server does not imply any endorsement by Velona Needlecraft, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Velona Needlecraft tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Velona Needlecraft reserves the right to change its payment procedures at any time without prior notice to you. The following additional terms apply to users purchasing goods from the Sites: A. Prices and Availability. Prices are in U.S. dollars. Promotional offers and prices are for a limited time. Prices are subject to change without notice and do not include shipping and handling charges or applicable taxes. B. Modifications. We may modify and discontinue products at any time. C. Shipments. Velona accepts and ships orders for products that are in stock. We are soory, but Velona cannot accept returns on cut fabric, special orders, sale items, books, patterns, needles, opened kits, or products puchased more than 30 days prior. We will accept a return or exchange and credit your method of payment (minus shipping and handling costs) for all other goods. We cannot refund shipping charges except when the wrong product was shipped as a result of our error. Please e-mail us for more information about your return at info@velona.com. Our policy is to accept returns within 30 days of purchase so that you are fully satisfied with your order. Unfortunately we cannot accept returns beyond this time. Merchandise in sealed packaging must be returned unopened, and all returned items must be in new, unused condition, in their original packaging. If you have any further questions, please call our toll free number, (714) 692-2286, or email us at info@velona.com